Return/Refunds Policy

RETURN POLICY

Last updated February 23, 2022

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

 

RETURNS

 

All returns must be postmarked within ten (10) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

 

To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

Baked in Florida LLC

Attn: Returns

RMA #

P.O. Box 13899  

2355 Centerville Road  

Tallahassee, FL 32308  

United States  

Return shipping charges will be paid or reimbursed by us. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

 

EXCEPTIONS    

The following items cannot be returned or exchanged:

  •     Food/Ingestible Items  
  •     Topical Items  

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. 

Please Note

  •        Sale items are FINAL SALE and cannot be returned.        
  •        Returns are authorized at the sole discretion of Baked in Florida LLC management.   

 

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

(800)570-0673 

[email protected]